Terms of Service

These Terms of Service (Terms) form a legal agreement between Factalog Limited, a company incorporated in New Zealand with a registered address at 68 Maunu Road, Whangarei (“we”, “us” or” our”), and the person who downloads, installs, accesses, purchases or uses Factalog (“you”).

These Terms govern your use of the website, the licence to and use of the Product.

Acceptance of these Terms

By clicking “I agree”, “install”, “activate” or any equivalent affirmative acceptance mechanism presented in the Software, you agree to these Terms. If you use the Product as an employee or other authorised representative of a company or other entity, you represent that you have the authority to enter into these Terms and bind that company or other entity.

If you do not agree to these Terms, do not install or use our Product.

Definitions

Content means the information, records, files, attachments and other content that you create, import, enter or store using the Product.

Free Plan means the Plan under which we make specified Software functionality available without payment or a Subscription, as identified by us from time to time.

Licence means the right we grant you under these Terms to install and use the Software. The scope of your Licence depends on whether you use a Free Plan or a Paid Plan.

Local Interface means the optional Software functionality available under a Paid Plan that runs on your device and allows a program you authorise on that device to read from your logbook and, if you enable write access, write to it.

Online Services means the online services we provide in connection with the Software as part of a Paid Plan, including licence activation and verification, Sync and any other hosted functionality we may make available from time to time. Online Services do not include Third Party Services.

Paddle means the relevant Paddle entity through which you purchase a Subscription and which acts as a merchant of record and authorised reseller of the Product.

Paid Plan means the Plan under which we make additional Software functionality and Online Services available to users with a Subscription, as identified by us from time to time.

Plan means the Free Plan or a Paid Plan.

Product means the Software and, under a Paid Plan, the Online Services.

Software means Factalog, a desktop record-keeping application described in these Terms and installed and operated on your device, including any updates and new versions we make available from time to time.

Subscription means the recurring arrangement under which the Paid Plan is made available to you for a Subscription Period in return for payment of the Subscription Fee.

Subscription Fee means the fee payable for each Subscription Period, as shown at the time of purchase or renewal, and as may be changed in accordance with these Terms.

Subscription Period means the monthly or annual period you select when you purchase or renew a Subscription, as shown at checkout.

Sync means the Online Service available under a Paid Plan that enables encrypted copies of Content to be synchronised between your enrolled devices.

Third Party Services means third party services, applications, integrations or platforms not operated or controlled by us and that you choose to connect to or use with the Software, including any time tracking service provider and any third party AI system or service.

Eligibility

This Product is not intended to be used by minors. You must be at 18 years old or over, and have legal capacity in your jurisdiction to enter into these Terms.

ABOUT THE PRODUCT AND PLANS

The Software is a desktop record-keeping application designed for professional engineers. It enables users to create, organise, search and retain work records in a digital logbook and includes related record management functionality. Depending on your Plan, the Product may include task management, time tracking, invoicing, Sync and cryptographic integrity features.

The Software stores your digital logbook locally on your device. Some functionality is provided through Online Services as part of a Paid Plan, as described in these Terms.

We offer a Free Plan and a Paid Plan. The Software functionality available to you, and whether you have access to Online Services, depends on your Plan. The Software may check for available updates regardless of whether you have a Free Plan or a Paid Plan.

YOUR LICENCE

A Licence is granted on a per-user basis. You may install the Software on supported devices that you own or control. Where activation is required under a Paid Plan, you may activate the Software on supported devices in accordance with these Terms.

Free Plan Licence

If you use the Free Plan, we grant you a limited, personal, non-exclusive, non-transferable and non-sublicensable licence to install and use the Software with the functionality available under the Free Plan for your own lawful purposes, subject to these Terms.

The Software functionality available under the Free Plan is detailed in the attached schedule.

The Free Plan is not a trial and has no fixed expiry date. Subject to these Terms, you may continue to use the Free Plan without paying a Subscription Fee, or stop using the Software at any time. We may make changes to the Free Plan in accordance with these Terms.

Paid Plan Licence

If you purchase a Subscription, we grant you a limited, personal, non-exclusive, non-transferable and non-sublicensable licence to install and use the Software with the functionality available under the Paid Plan for the Subscription Period, subject to payment of the applicable Subscription Fee and these Terms.

During the Subscription Period, you may use the additional Software functionality and access the Online Services included in the Paid Plan, subject to these Terms and any applicable service, storage or usage limits.

The Software functionality and Online Services available under the Paid Plan, including the Local Interface and Sync, and any applicable service, storage or usage limits are detailed in the attached schedule.

When your Subscription ends, your right to use the additional Software functionality and access the Online Services available under the Paid Plan will end. The Software will revert to the functionality available under the Free Plan. Your locally stored logbook will remain available and you may continue to read, search, create and edit entries, export your records and verify existing integrity records using the Free Plan functionality.

Licence Restrictions

You must not (nor permit any other person to do, or attempt to do, any of the following):

• copy, reproduce, modify, distribute, sell, sublicense, create derivative works from, rent, lease or transfer the Software;
• reverse engineer, decompile, disassemble or otherwise attempt to derive the source code or underlying non-public technology of the Software or Online Services;
• remove or alter proprietary notices;
• circumvent licence, access, security or usage controls;
• use the Product to infringe another person’s rights, introduce malicious code, interfere with the Product or our systems, or engage in unlawful activity;
• permit another person to use any licence key, credentials, Licence or access rights allocated personally to you contrary to the applicable Plan; or
• violate any applicable law or regulation.

All rights not expressly granted under these Terms are reserved by us and our licensors.

SUBSCRIPTION, RENEWAL, CANCELLATION AND REFUNDS

Purchasing a Subscription

When you purchase a Subscription, you purchase it from Paddle, our merchant of record and authorised reseller. The applicable Subscription Fee is payable to Paddle.

Paddle handles checkout and payment processing of your Subscription Fee, applicable transaction taxes, invoices and receipts, renewals, cancellations, refunds and chargebacks.

The total amount payable, including any applicable taxes calculated by Paddle, will be displayed at checkout before you complete your purchase.

Your transaction with Paddle is also subject to Paddle’s applicable buyer terms and policies available at https://www.paddle.com/legal/buyer-terms.

The Subscription Period will be the period shown at checkout.

If payment of a Subscription Fee is not successfully completed, your Subscription may not start or renew and the Paid Plan functionality and Online Services may become unavailable.

Activation and Licence Verification

Once your purchase of a Subscription has been completed, we will send your licence key electronically to the email address used for your purchase.

You are responsible for downloading and installing the Software on a supported device. To activate the Paid Plan functionality, enter your licence key in the Software. The Software will connect to our licensing service to verify your Subscription and enable the functionality and access associated with the Paid Plan.

After activation, the Software may contact our licensing service to verify that your Subscription remains current. Verification generally occurs when the Software starts and may also occur when you request it manually.

You must keep your licence key secure and must not allow another person to use it contrary to these Terms.

If the Software is temporarily unable to contact our licensing service to complete verification, your Paid Plan functionality will remain available for a grace period of 14 days. If verification has not succeeded by the end of that period, Paid Plan functionality and Online Services will become unavailable until verification succeeds. Your locally stored logbook will remain available through the Free Plan.

Our Privacy Policy explains how we handle any personal information collected or processed for activation and licence verification.

If you use the Free Plan and have not entered a licence key, the Software does not contact our licensing service for licence verification.

Renewal

Unless you cancel your Subscription before the next renewal date, your Subscription will automatically renew at the end of each Subscription Period, and the Subscription Fee applicable at that time will be charged for the next Subscription Period.

If we change the Subscription Fee for your Paid Plan, we will give you reasonable notice before the new fee applies to a renewal. A change to the Subscription Fee will not affect a Subscription Period for which you have already paid.

Cancellation

You may cancel your Subscription at any time through Paddle’s buyer portal using the link provided in your Subscription confirmation email, or using another cancellation method made available by Paddle. Cancellation prevents your Subscription from renewing at the end of your current Subscription Period.

Ceasing to use the Product or uninstalling the Software does not cancel your Subscription.

You may continue to use your Paid Plan until the end of the Subscription Period for which you have already paid. Cancellation does not entitle you to a refund or credit for any unused part of that Subscription Period, except as set out in the Refunds section below, or where required by applicable law.

At the end of that Subscription Period:

(a) your right to use the additional Software functionality and access the Online Services available under the Paid Plan ends;

(b) the Software reverts to the functionality available under the Free Plan; and

(c) your locally stored logbook remains available through the Free Plan.

If you have used Sync, encrypted copies of the Content held through Sync will be retained for up to 90 days after your Subscription ends and will then be permanently deleted in accordance with our Privacy Policy, unless they are deleted earlier at your request or we are required by law to retain them for a period longer than 90 days.

Refunds

You may request a refund by emailing support@factalog.com within 14 days after your original purchase of a Subscription.

Refunds are processed through Paddle, using the payment method and process applicable to your purchase.

Except where required by applicable law or Paddle’s applicable refund policy, the 14 day refund period applies to the original Subscription only and does not restart when your Subscription renews. Subscription Fees are otherwise not refundable for a change of mind, unless we or Paddle agree otherwise.

Nothing in this section limits any other remedy available to you under applicable law, or any additional right that applies to your transaction under Paddle’s terms or refund policy.

CONTENT, LOCAL STORAGE AND BACKUPS

Content

You retain all rights that you have in the Content and are responsible for ensuring that you have the authority and permission required to create, store, use, export or disclose that content using the Product, including where you choose to send the Content to a Third Party Service.

You grant us the limited right to transmit and store encrypted copies of the Content as reasonably necessary to provide Sync, and to process associated service data as reasonably necessary to provide the Online Services.

Local storage and backups

Your locally stored logbook remains on your device and under your control. You are responsible for maintaining appropriate backups of the Content. The Product provides export and backup functionality, but you are responsible for deciding how and where your backups are maintained.

Uninstalling the Software does not delete your locally stored logbook or attachments. Those files may remain on your device unless you separately delete them.

You are responsible for exporting or backing up the Content before deleting local data that you wish to retain.

If you choose a backup location that is provided or synchronised by a third party as a Third Party Service, your use of that Third Party Service and any copy of your Content stored by that third party are governed by your arrangements with that provider.

SYNC AND ENCRYPTION

Sync

Sync is an optional Online Service available under a Paid Plan. If you enable Sync, encrypted copies of the Content required to synchronise your enrolled devices are transmitted through and stored by the Sync service.

Sync is not a backup or data recovery service. It is designed to synchronise encrypted copies of the Content between enrolled devices. The authoritative copies of your logbook remain on your devices, and you are responsible for maintaining appropriate backups.

Encrypted data held through the Sync service will be retained for up to 90 days after your Subscription ends, after which it will be permanently deleted, in accordance with our Privacy Policy, unless it is deleted earlier at your request or we are required by law to retain it for a period longer than 90 days.

If retained encrypted data remains and you resubscribe within that 90 day period, Sync may resume using the retained encrypted data. If you resubscribe more than 90 days after your Subscription ends, Sync will need to be established again using a local copy of your logbook. If no useable local copy remains, we cannot restore your logbook from previously deleted Sync data.

Encryption and recovery

The Content transmitted through Sync is encrypted. We do not hold the keys required to decrypt the Content stored through the Sync service.

You are responsible for retaining the devices, encryption keys or other recovery material required to access your encrypted Content.

If you lose every enrolled device and all available encryption keys or recovery material required to access the encrypted Content, that Content will be permanently unrecoverable. Because we do not hold the decryption keys, we cannot recover it for you.

To the extent permitted by law, we are not responsible for loss of access to encrypted Content resulting from your loss of devices, encryption keys or other recovery material required to access it.

Security

You are responsible for protecting your devices and any licence or encryption keys, passwords, integration credentials or other credentials that you use in connection with the Product.

You are also responsible for maintaining appropriate security and malware protection on your devices.

We use reasonable technical and organisational safeguards designed to protect the systems that we operate in connection with the Product and Online Services against unauthorised access, misuse, loss or other security threats.

INTELLECTUAL PROPERTY

In these Terms “Intellectual Property Rights” means all patents, copyrights, design rights, trademarks, service marks, trade secrets, know-how, database rights and other rights in the nature of intellectual property rights (whether registered or unregistered) and all applications for the same, anywhere in the world.

You acknowledge and agree that all Intellectual Property Rights in the Product, Online Services and website are owned by, or are licensed to, Factalog Limited excluding any Intellectual Property Rights you have in your Content. Except for your rights in your Content, you have no rights in, or to, the Product other than the right to use it in accordance with these Terms.

THIRD PARTY SERVICES AND AI FEATURES

Third Party Services

The Product may allow you to connect to or use Third Party Services. If you choose to do so, you acknowledge and agree that:

(a) the Third Party Service is not owned, operated or controlled by us;

(b) your use of the Third Party Service is governed by the Third Party Service providers’ terms and conditions;

(c) you are responsible for ensuring that you have the necessary rights, permissions and authority required to provide information to the Third Party Service; and

(d) we are not responsible for the acts, omissions, availability, security or performance of the Third Party Service, except to the extent that any loss results from our own breach of these Terms or applicable law provides otherwise.

AI Features

In these Terms “MCP” means model context protocol which is an open protocol that enables an AI system to connect with other software, and access or interact with data and functions made available by that software.

The Product may allow you to connect to an AI system through an MCP server hosted locally on your device. The MCP server may allow the AI system to read Content from, and write Content to, your logbook. The AI system you connect to is a Third Party Service.

Where you choose a third party AI service, Content is transmitted between your device and that service through the MCP server, and we do not receive or process that Content as part of that AI feature.

Your use of a third party AI service is subject to the Third Party Services provisions above.

You acknowledge and accept that AI generated output may be incomplete, inaccurate or unsuitable for your intended purpose. You are responsible for reviewing and verifying any output.

INTEGRITY AND SEALING

The Product includes functionality that allows you to seal and unseal one or more logbook entries, using cryptographic integrity mechanisms. Sealing is initiated by you for the selected logbook entry or entries and is performed locally on your device.

When one or more entries are sealed, the Product creates a cryptographic integrity record that can subsequently be used to determine whether the sealed content has changed since it was sealed.

The sealing process does not use an independent or third party time-stamping service. It does not establish who physically created the entry, whether the content is accurate or truthful, when the underlying event occurred, or independently verify when the entry was sealed. It does not guarantee that an integrity record will be accepted or given any particular evidential weight by a court, regulator, professional body or other decision-maker.

You remain responsible for determining whether the Product and the way you use it meet any legal, regulatory, professional, evidential or record-retention requirements that apply to you.

UPDATES, CHANGES TO PLANS AND DISCONTINUATION

Software Updates

We may make updates, patches and new versions of the Software available from time to time.

The Software may automatically check for available updates when it is launched and when you manually request an update check. An update will not be downloaded or installed without your confirmation.

Changes to Plans and Features

We may modify, improve, replace or introduce features or Plans as the Product develops.

We may change the Software functionality available under the Free Plan from time to time.

We will not materially reduce the core functionality included in your Paid Plan during a current Subscription Period except where a change is reasonably necessary:

(a) for legal, regulatory or security reasons;

(b) to address technical risks or vulnerabilities;

(c) because a technology or service on which a feature reasonably depends is no longer available to us; or

(d) to maintain the security, compatibility or reliable operation of the Product or Online Services.

Where practicable, we will give you reasonable notice if a change materially and adversely affects Paid Plan functionality during a Subscription Period. Nothing in this section affects any remedy available to you under applicable law.

Discontinuation

We may discontinue an Online Service or Paid Plan, or cease to support a version of the Software for commercial, legal, security or technical reasons.

If discontinuation materially affects Paid Plan functionality during a Subscription Period, we will give you reasonable notice where practicable and will either continue to provide substantially equivalent functionality for the remainder of that Subscription Period or arrange through Paddle an appropriate refund or credit for the affected unused portion of the Subscription Period.

Discontinuation of an Online Service does not affect the Content stored locally on your device.

SUPPORT AND AVAILABILITY

Support is available for both the Free Plan and Paid Plans. Please contact us at support@factalog.com.

If you choose to provide files, logs, screenshots, database copies or other information to us for support, you authorise us to use that material as reasonably necessary to investigate and respond to your support request, subject to our Privacy Policy and applicable law.

Online Services may be unavailable or interrupted from time to time due to maintenance, updates, internet or infrastructure failures, security incidents or events outside our reasonable control.

We do not guarantee uninterrupted or continuous availability of the Online Services.

SUSPENSION

We may suspend or restrict your access to a Paid Plan feature or Online Service where:

(a) Paddle notifies us that payment for your Subscription has failed, is overdue or your Subscription is otherwise not current; or

(b) Paddle initiates or undertakes an investigation relating to a transaction, refund, chargeback, suspected fraud or abuse in relation to your Subscription; or

(c) we reasonably believe your account, licence key or use of the Product presents a security risk or your use of the Product or Online Services is in breach of these Terms or otherwise unlawful; or

(d) suspension is reasonably necessary for us to comply with applicable law.

Where reasonably practicable, we will limit any suspension to the affected Paid Plan functionality or Online Service and will not restrict unaffected Free Plan functionality.

Where the reason for suspension can be remedied, we will restore access once the issue has been resolved.

TERMINATION

We may terminate your Subscription if you materially breach these Terms and, where the breach can be remedied, you do not remedy it within 10 business days after we notify you.

If we terminate your Subscription, your right to use the additional Software functionality and access the Online Services available under the Paid Plan will end. We will arrange for the Subscription to be cancelled through Paddle so that it does not renew. Except where required by applicable law or Paddle’s applicable terms or policies, termination because of your breach does not entitle you to a refund of Subscription Fees already paid.

We may terminate your Licence to use the Software with immediate effect if you engage in fraud, unlawful use of the Software, deliberate circumvention of our licence or security controls, or other serious misuse of the Product. If we terminate your Licence, you must cease using the Software whether under a Free Plan or a Paid Plan, and any Subscription you have will also terminate and be cancelled through Paddle so that it does not renew.

Termination of your Licence does not itself delete Content stored locally on your device. Any encrypted Content retained through Sync will be dealt with in the Sync section of these Terms and our Privacy Policy.

If your Subscription is terminated but your Licence to use the Software is not, the Software will revert to the Free Plan and your locally stored logbook will remain available through the Free Plan.

You may stop using or uninstall the Product at any time. Your Subscription may be cancelled in accordance with the Cancellation section above.

Termination or expiry does not affect any rights or liabilities that have accrued prior to the date of termination or expiry.

Any provision which by its nature is intended to continue after termination or expiry will continue to apply.

CONSUMER RIGHTS

Users Within New Zealand

If you acquire the Product as a consumer in New Zealand, you may have rights and remedies under the Consumer Guarantees Act 1993 and Fair Trading Act 1986. Nothing in these Terms excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, restricted or modified.

If you acquire the Product in trade for business purposes, you agree that the Consumer Guarantees Act 1993 does not apply to the supply, to the extent permitted by section 43 of that Act. You and we agree that it is fair and reasonable to contract out of the Consumer Guarantees Act 1993 in these circumstances.

Users Outside New Zealand

If you acquire the Product as a consumer outside New Zealand for personal use, you may have rights and remedies under the consumer protection laws that apply to you. Nothing in these Terms excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, restricted or modified.

DISCLAIMER OF WARRANTIES

Except for any rights that cannot lawfully be excluded, the Product is provided “as is”.

To the fullest extent permitted by law, we do not warrant that the Product will be uninterrupted or error-free, compatible with every device, system or Third Party Service or suitable for every regulatory, professional, evidential or record-retention requirement. You are responsible for determining whether the Product is appropriate for your particular requirements.

LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits any liability to the extent that it cannot lawfully be excluded or limited.

To the fullest extent permitted by law, in no event will we be liable to you for any indirect, special, incidental, exemplary, punitive, or consequential losses or damages, whether foreseeable or not, which may arise out of or in connection with the Product, Online Services or these Terms, or for any loss of revenue (actual or anticipated), loss of business or goodwill, loss of profits or loss of data.

In no event will we be liable to you for loss of, or inability to, access the Content to the extent that the loss results from your failure to maintain appropriate local copies or backups, your loss of encryption keys or recovery material, or the acts or omissions of a Third Party Service that you choose to use, except to the extent that the loss was caused by our breach of these Terms.

Our total aggregate liability arising out of or in connection with the Product, Online Services and these Terms, whether in contract, tort (including negligence or breach of statutory duty) or otherwise shall not exceed:

(a) the Subscription Fees paid by you in the 12 months immediately before the event giving rise to the claim; or

(b) if you have paid no Subscription Fees during that period, NZ$100.

Notwithstanding the foregoing, neither party limits its liability in respect of death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or for any other matter for which it would be unlawful for the parties to exclude liability.

INDEMNITY

To the extent permitted by law, you agree to indemnify us against any third party claim, and all losses or costs arising from that claim, to the extent caused by:

(a) Content that you create, store, disclose or transmit using the Product that infringes another person’s rights;

(b) your unlawful use of the Product or Online Services; or

(c) your breach of the restrictions set out in the section headed “Licence Restrictions”.

This indemnity does not apply to the extent that the claim or loss was caused by our breach of these Terms.

PRIVACY

Our Privacy Policy explains how we collect and handle your personal information, your rights and other information related to protecting your privacy.

Our Privacy Policy can be found here.

CHANGES TO THESE TERMS

We may change these Terms from time to time where reasonably necessary to reflect:

(a) changes to the Product or Online Services;

(b) changes in law or regulatory requirements;

(c) security, technical or operational requirements; or

(d) reasonable changes to the way we operate our business.

If we change these Terms, we will post the updated Terms on the website with a revised effective date. Where a change materially affects your rights or obligations, we will take reasonable steps to notify you before the change takes effect.

A change that materially and adversely affects your rights under a Paid Plan will not apply during a Subscription Period for which you have already paid, unless the change is reasonably necessary for legal, regulatory, security or technical reasons, or applicable law permits otherwise. Other material changes will apply from your next renewal.

If you do not agree to a change, you may stop using the Product and cancel any renewal of your Subscription in accordance with the Cancellation section of these Terms.

If you continue to use the Product after the updated Terms take effect, you will be taken to have accepted the updated Terms.

FORCE MAJEURE

We are not liable for any failure or delay in providing the Online Services to the extent caused by circumstances beyond our reasonable control including, without limitation, failures of internet or communications infrastructure, cloud infrastructure failures, natural disasters, civil unrest, cyber-attacks or governmental action.

We will take reasonable steps to minimise the effect of the event and resume performance as soon as reasonably possible.

Nothing in this section limits any right or remedy that cannot lawfully be excluded.

GENERAL

Entire Agreement

These Terms cover our entire agreement with respect to the Product and Online Services, and supersede all prior agreements, arrangements or understandings between the parties.

Assignment

You are not permitted to assign, transfer or subcontract your rights under these Terms in whole or in part.

We may assign or transfer our rights and obligations under these Terms as part of a sale, transfer or restructuring of our business or the Product, provided that the transfer does not materially reduce your rights under a current Paid Plan.

No Waiver

No delay, act or omission by either party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

Severability

If any provision, or part of a provision, of these Terms is or becomes invalid, illegal or unenforceable, it will be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If modification is not possible, the relevant provision or part provision will be deemed deleted. Any modification to, or deletion of, a provision or part provision will not affect the validity and enforceability of the remaining provisions.

Governing Law and Exclusive Jurisdiction

These Terms are governed by and construed in accordance with the laws of New Zealand. The parties submit to the exclusive jurisdiction of the courts of New Zealand over any claim or matter arising under or in connection with these Terms.

SCHEDULE — FREE PLAN AND PAID PLAN

Part 1 — The Free Plan

1. No account or payment required. The Free Plan is available without creating an account, providing an email address or any other contact information to us, or making any payment. It is not a time-limited trial and has no fixed expiry date.

2. What the Free Plan includes. The Free Plan includes the local logbook application. All of the following are available on the Free Plan:

• creating, editing, organising and reading logbook entries and daily logs; attaching files to entries with no Plan-imposed limit on the number or size of attachments stored locally on your device; clients and projects, including recording default hourly rates against them; task and action management; time tracking, including recording time against clients and projects; full-text search across the logbook; exporting records, and creating and restoring portable logbook archives; exporting time entries to a time tracking service with which we offer an integration, such as Harvest, using your own credentials, with the information sent directly from your device to that service provider;
• applying, releasing and verifying integrity seals (see the Integrity and Sealing section of these Terms), including applying seals to several entries, or to entries for a whole day, in a single action; and
• reading and exporting invoices previously created under a Paid Plan.

3. What the Free Plan does not include. The following functionality requires a Paid Plan:

(a) Billing and invoicing functionality within the Software including creating, issuing, amending or deleting invoices, and generating billing previews from recorded time;

(b) Sync — the optional Online Service described in the Sync and Encryption section of these Terms that enables encrypted copies of your Content to be synchronised between your devices; and

(c) the Local Interface — the optional Software functionality that runs on your device and allows a program you authorise on that device to read from your logbook and, if you enable write access, write to it.

Part 2 — The Paid Plan

1. What the Paid Plan adds. A Paid Plan includes everything in the Free Plan, and adds:

(a) Billing and invoicing — creating, issuing, amending and deleting invoices, and generating billing previews from recorded time and rates; and

(b) Sync — the optional Online Service described in the Sync and Encryption section of these Terms that enables encrypted copies of your Content to be synchronised between your enrolled devices; and

(c) the Local Interface — the optional Software functionality that runs on your device and allows a program you authorise on that device to read from your logbook and, if you enable write access, to write to it.

Sync and the Local Interface are both optional. They are off unless you turn them on, and you may hold a Paid Plan without ever enabling either.

2. Sync Service Limits. These limits apply only to Sync and to Content synchronised through Sync. They do not limit Content, including attachments, stored locally on your device. The device limit applies only to devices enrolled in Sync and does not limit the number of supported devices on which you may install the Software under your Licence.

Last Updated

These Terms were last updated on 18 September 2026.